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Discussion Board #2 – Motivation
Class discussions are an important part of the virtual classroom. Your participation will enrich your experience in this course and will also enrich the experiences of fellow students. There are certain requirements to fulfill in order to receive the maximum credit for class discussion participation.
Frequency and Timeliness
Students should post on three different days with the initial post being within 48 hours of the discussion opening. The first post is your original thoughts on the topic. Your second and third posts will be comments to other students. Please see my comments on the first discussion board.
Quality:
High-Quality posts include substantial posts containing well-developed original thoughts, added insight to the topic, book references, and follow-up questions. These posts are error-free and grammatically correct. In addition, these posts are a minimum of (10) sentences and/or over 250 words. The posts should demonstrate higher order thinking and critical thinking skills.
Medium-Quality posts include posts containing original thoughts, added insight to the topic, and follow-up questions. These posts are near error-free and typically grammatically correct. In addition, these posts are a minimum of seven (7) sentences and/or over 200 words. The posts should demonstrate higher order thinking and critical thinking skills.
Low-Quality posts include basic thoughts with little to no insight. The post may simply be a follow-up question. These posts contain mechanical and grammatical errors. These posts are typically five (5) or fewer sentences and less than 200 words. No higher order thinking, or critical thinking skills are demonstrated.
Zero points will be awarded for no posts.
Discuss:
Using the topics in Chapter 10, discuss motivation at a business or organization where you worked or volunteered. You can talk about the Motivational Theories outlined in the chapter. For example, “my company had an employee of the month award, this is a reflection of Maslow’s Self-Esteem level.” Or “I never thought I was treated fairly; this is a great example of the Equity Theory. Here’s why….” Relate your initial post and comments to book topics.
You can say you agreed with the company, how they did things, or you can disagree and critique the company. Remember, talk business, because this is a business class. Use the theories in the chapter, talk about the theories.
There is a wealth of information in Chapter 10. You should have no trouble writing three high-quality posts.
Chapter 10
Motivating Employees
©McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.
1
Learning Objectives
LO 10-1 Explain Taylor’s theory of scientific management.
LO 10-2 Describe the Hawthorne studies and their significance to management.
LO 10-3 Identify the levels of Maslow’s hierarchy of needs and apply them to employee motivation.
LO 10-4 Distinguish between the motivators and hygiene factors identified by Herzberg.
LO 10-5 Differentiate among Theory X, Theory Y, and Theory Z.
LO 10-6 Explain the key principles of goal-setting, expectancy, reinforcement, and equity theories.
LO 10-7 Show how managers put motivation theories into action through such strategies as job enrichment, open communication, and job recognition.
LO 10-8 Show how managers personalize motivation strategies to appeal to employees across the globe and across generations.
©McGraw-Hill Education.
2
The Value of Motivation 1 of 5
Intrinsic rewards — The personal satisfaction you feel when you perform well and complete goals.
Examples of intrinsic rewards:
Pride in your performance
Sense of achievement
Extrinsic rewards — Something given to you by someone else as recognition of good work.
Kinds of extrinsic rewards:
Pay raises
Praise
Promotions
©McGraw-Hill Education.
The Value of Motivation 2 of 5
LO 10-1
Frederick Taylor: The “Father” of Scientific Management
Scientific management
Studying workers to find the most efficient ways of doing things and then teaching people those techniques.
Three key elements to increase productivity
Time
Methods of work
Rules of work
©McGraw-Hill Education.
The Value of Motivation 3 of 5
LO 10-1
Frederick Taylor: The Father of Scientific Management continued
Time-motion studies — Studies of which tasks must be performed to complete a job and the time needed to do each task.
Led to the development of the Principle of Motion Economy — Theory developed by Frank and Lillian Gilbreth that every job can be broken down into a series of elementary motions.
©McGraw-Hill Education.
The Value of Motivation 4 of 5
LO 10-1
Frederick Taylor: The Father of Scientific Management continued
Taylor and UPS
UPS drivers work under strict rules and work requirements.
How to get out of their trucks:
Right foot first
How fast to walk:
3 ft per second
How many packages to deliver a day
125 to 175 in off-peak seasons
How to hold their keys:
Teeth up, third finger
©McGraw-Hill Education.
The Value of Motivation 5 of 5
LO 10-2
Elton Mayo and the Hawthorne Studies
Researchers studied worker efficiency under different levels of light.
Productivity increased regardless of light condition.
Researchers decided it was a human or psychological factor at play.
Hawthorne Effect — The tendency for people to act differently when they know they are be
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