Advanced Business Analytics
Business Reporting
Advanced Business Analytics– Majid Karimi
Business Reporting, De�nitions and Concepts
• Report = Information → Decision
• A report can ful�ll many functions
• To ensure proper functioning
• To provide information
• To provide the results of an analysis
• To persuade others to act
• To create memory
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Advanced Business Analytics– Majid Karimi
What is a Business Report?
• A written document that contains information regarding business matters.
• Purpose: to improve managerial decisions
• Source: data from inside and outside the organization (via the use of ETL)
• Format: text + tables + graphs/charts
• Distribution: in-print, email, portal/intranet
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Advanced Business Analytics– Majid Karimi
What is a Business Reporting — Organizational View
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Advanced Business Analytics– Majid Karimi
Key to Any Successful Report
• Clarity
• Brevity
• Completeness
• Correctness
• User-aware (in terms of content and format)
• Formal or Informal — single letter or a memo vs 10-100 pages; cover + summary + text
• Report frequency — yearly, monthly, daily, hourly, or live information monitoring
• Level of analysis — descriptive, predictive, or prescriptive
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Advanced Business Analytics– Majid Karimi
Types of Business Reports
• Metric Management Reports
• Help manage business performance through metrics (SLAs for externals; KPIs for
internals)
• Can be used as part of Six Sigma and/or TQM
• Balanced Scorecard-Type Reports
• Include �nancial, customer, business process, and learning & growth indicators
• Dashboard-Type Reports
• Graphical presentation of several performance indicators in a single page using various
information visualization techniques
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Advanced Business Analytics– Majid Karimi
The guiding process for Designing Business Reporting:
Business Performance Management (BPM)
• Business Performance Management (BPM) is a real-time system that alerts managers
to potential opportunities, impending problems and threats, and then empowers
them to react through models and collaboration.
• Also called corporate performance management (CPM by Gartner Group), enterprise
performance management (EPM by Oracle), strategic enterprise management (SEM
by SAP)
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Advanced Business Analytics– Majid Karimi
A Closed-Loop Process to Optimize Business Performance
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Advanced Business Analytics– Majid Karimi
Strategize: Where Do We Want to Go?
Strategic planning
Common tasks for the strategic planning process:
1. Conduct a current situation analysis
2. Determine the planning horizon
3. Conduct an environment scan
4. Identify critical success factors
5. Complete a gap analysis
6. Create a strategic vision
7. Develop a business strategy
8. Identify strategic objectives and goals
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